What is Wash & Fold service? +
It is a laundry service where clothes are washed, dried, and neatly folded without ironing.
Is ironing included? +
No, ironing is usually not included but can be added as an extra service.
How long does it take? +
Typically, 24–48 hours depending on location and volume.
Are clothes washed separately? +
Yes, we ensure hygienic and careful processing.
What clothes are suitable? +
Daily wear like t-shirts, jeans, towels, and bedsheets.
Do you handle delicate fabrics? +
Delicate items like silk and wool are not recommended for this service.
Is stain removal included? +
Basic cleaning is included; deep stain removal may require extra treatment.
How is pricing calculated? +
Pricing is based on weight (per kg).
Is there a minimum order? +
Minimum order requirements may vary.
Do you offer same-day delivery? +
Same-day service may be available in select areas.
What detergents do you use? +
We use high-quality and fabric-safe detergents.
Can I request special instructions? +
Yes, you can share specific preferences during booking.
Do you mix clothes with others? +
We maintain hygiene and proper handling processes.
Is pickup and delivery free? +
It depends on your location and order size.
What if my clothes are damaged? +
We follow strict quality checks and have a damage policy.
Do you offer subscriptions? +
Yes, regular customers can opt for subscription plans.
Can I schedule recurring pickups? +
Yes, weekly or monthly pickups can be arranged.
Do you wash shoes or bags? +
These require separate specialized services.
What payment methods are accepted? +
We accept online payments, cards, and cash.
How do I book the service? +
You can book through our website or customer support.